Terms & Conditions

General Overview

By accessing and using our website, you agree to comply with and be bound by the terms and conditions outlined herein.

Product Information

Product descriptions, images, and specifications are for informational purposes. We strive for accuracy but do not guarantee complete precision.

Ordering Process

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion.
  • All orders are subject to availability. In the event of unavailability, we will notify you and offer alternatives or a refund.

Pricing

  • Prices are displayed in AED and are subject to change without notice.
  • All applicable taxes and shipping charges will be added to the total purchase price during checkout.

Payment

  • Payment is processed securely through our integrated payment gateway.
  • We do not store credit card information.

Shipping

  • Shipping costs are calculated during checkout based on the delivery location and selected shipping method.
  • Delivery times are estimates and may be subject to delays beyond our control.
  • Customers are responsible for any customs duties or taxes associated with international shipments.

Returns and Exchanges

  • Please refer to our “Returns and Exchanges” policy for detailed information.
  • Customers are responsible for return shipping costs.

Warranty

Products may be covered by manufacturers’ warranties. Refer to individual product details for warranty information.

User Accounts

Users are responsible for maintaining the confidentiality of their account information and passwords.

Privacy

Please refer to our “Privacy Policy” for information on how we collect, use, and disclose personal information.

International Orders

  • Customers outside UAE are responsible for complying with their country’s import regulations.
  • We reserve the right to restrict orders from certain countries.

Intellectual Property

  • All content on the website is the property of Al Jouz Auto Spare Parts Trading LLC
  •  Unauthorized use is prohibited.

Limitation of Liability

We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, the website.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of UAE.

Changes to Terms and Conditions

We reserve the right to update, modify, or revise these terms and conditions at any time. Users are encouraged to review this page periodically for changes.

By using our website, you agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

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